We turn missed orders into performant revenue
We help peptide and supplements brands capture more revenue without disrupting their existing checkout flow or customer research journey
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We recover declined peptide and supplement transactions
Built for modern businesses
Pepmend is built for online peptide suppliers, DTC brands, and marketplaces processing high volumes of card-not-present transactions. Our recovery logic helps bio-science brands recapture revenue lost at checkout due to temporary authorization failures.
Instant recovery at checkout
When a peptide purchase fails, Pepmend evaluates the decline reason and applies compliant retry logic in real time. No customer action is required, and the checkout experience remains unchanged with no risk to your brand's reputation.
Peptide payment recovery
Pepmend focuses on recovering payment attempts that fail. Each retry is treated as a single, standalone transaction and is processed only upon successful approval, ensuring clean recovery without altering your brand's existing billing logic.
Frictionless for shoppers
The recovery process happens behind the scenes. Shoppers don't experience checkout changes, no additional steps, and no unexpected charges, preserving trust while improving conversion for their essential research products.
Decline recovery built for peptide businesses
A simple, automated process that turns failed transactions into successful sales.
A customer initiates a purchase for their peptides and payment is submitted through your existing gateway.
If an authorization fails, payment data is securely shared with Pepmend so the decline can be evaluated for potential recovery.
Pepmend applies real-time logic to determine whether a retry is appropriate and, where eligible, attempts recovery instantly using an optimized approach.
When recovery is successful, the transaction is completed and the customer is notified that their order is on its way.
Brands gain visibility into recovered revenue via real-time reporting, without exposure to sensitive cardholder data.
Need help with a payment? Our support team has you covered.
A Few Things to Know
Ready to recover your failed transactions?
Join peptide brands worldwide recovering lost revenue with Nutramend intelligent payment recovery technology, purpose-built for modern nutraceuticals.
